Do you have a question that needs answering and can’t quite find it on our website? That’s okay – we can help.
If you have a question, check out our frequently asked questions on this page. If there is something you can’t find an answer to, contact us, and we’ll get the answer to you as soon as possible.
Health & Wellbeing
What are the gym hours?
For current members, the gym has 24/7 access.
For non-members, our staffed hours are: Monday to Friday: 6am-8pm; Saturday: 8am-1pm
Do you offer a free trial?
Yes, keep an eye out for our 7 Day Free Trial promotions.
How do I become a member?
Very easily! Simply click here and choose the membership option you are looking to sign up for.
Children & Youth
How do I book for OSCAR
Head over to our OSCAR page, complete the OSCAR registration form and hand into our OSCAR team for processing.
Do you offer WINZ Subsidies?
Yes, we do. Most families are eligible for a WINZ subsidy, whether it be partial or full. You will need to complete the WINZ subsidy application form, whether it is for OSCAR or Early Childcare, have our team process and sign off and get WINZ confirmation before attending our programmes.